Frequently Asked Questions

Tickets & Guest Room Packages are 100% non-refundable

Dress Code

The dress code is semi-formal, that being said we have seen guests in attire ranging from semi-formal to festive costume! We encourage you to wear what you’ll feel most comfortable in, with respect to the occasion.

"Masquerade" masks are not mandatory, but certainly encouraged.


Guest Room Packages

All guest room packages include:

  • The guest room that you choose

  • Two tickets to the event that you choose

  • Our Famous New Years Day Brunch Buffet for Two


Reservations

Culinary Experience

  • Reservations can be made for any size of group. Please call or email us with the ticket numbers you would like in your reservation. We will ensure we do our very best to fulfill your reservation request.

  • Any allergies & reservation requests need to be made prior to December 28th.

  • Please call: 403-640-7504 or email: nye@carriagehouse.net

 

Mystique Ball & Club Mystique

  • Reservations are not accepted for tables of 11 or less. If you have a party of 11 or less, we encourage your entire party to arrive to dine at the same time, and we will do our best to seat your group together. If you are a group of 12 or more, please call or email us with the ticket numbers you would like in your reservation. We will ensure we do our very best to fulfill your reservation request.

  • Reservation requests need to be made prior to December 28th.

  • Please call: 403-640-7504 or email: nye@carriagehouse.net


Parking

The Carriage House Hotel & Conference Centre offers free parking to all our guests. Parking is available in our main lot which surrounds the property and in our overflow parking lot, located to the East of the hotel, across Bonaventure Drive. We have 800 stalls available as well as street parking. We do not offer valet services at this time, and parking stalls are on a first come basis.